Sellers ship within 48 hours of your purchase with a prepaid, tracked label we buy for them. Most orders arrive in 3–5 business days within the US. Tracking lands in your inbox the moment it moves, and you can follow it on your order status page.

Unloadr is the seller of record, and items ship from the original owner using our prepaid label — so you deal only with the house, never a stranger. The seller’s identity is never shared.

Right now we ship within the US. International is on the roadmap — leave your email on the shop and we’ll write when it reaches your country.

The Unloadr guarantee — not as described? Report it within 3 days of delivery with photos. If it’s materially different from the listing, you get your money back — return shipping comes out of the refund. We’re the seller of record, so the guarantee covers every order.

No — every lot is one of one, so change-of-mind returns aren’t offered. If the item isn’t what the listing said, that’s different: not-as-described is always covered by the guarantee.

Back to your original payment method through Stripe, usually within a few business days of approval. On an upheld not-as-described claim, the cost of the return-shipping label is deducted from the refund.

On lots that allow it, name your price and leave your email. We answer every offer by email — accepted, countered, or declined. Accepted offers get a secure checkout link at the agreed price.

Every lot has a floor the seller set, and we never go under it — but we keep the number private. Offers within about 10% of asking tend to do well.

No — one of one means the one is gone. On a closed lot’s page you can leave your email and we’ll write when something similar arrives.

On a plain five-step scale — new, like new, good, fair, poor — with flaws called out in the listing and shown in the photos.

Yes. Each lot is a single physical object. When it sells, the listing closes for good. No restocks, no duplicates, no “similar unit.”

Always. Every photo is of the actual item you’ll receive — never stock, never a stand-in.

No. Buy as a guest with just an email — checkout is handled by Stripe. Saved lots live in your browser; sign in to keep them synced across devices.

We collect the minimum needed to complete your order. Stripe holds all payment details — we never store your card. You can ask us to access, correct, or delete your data at any time.